Techcess
Define
Problem Statement |
The advancement in technology is growing so rapid that people are unable to match up resulting in a long gap.
The impact of which is a significant rise in dependent tech phobic people . The proposed solution should assist the users in overcoming their fears and help them in their learning journey . |
Research
User Research - Contextual Inquiry
Understanding the root cause of the problem - Why ?
Understanding the root cause of the problem - Why ?
- People run away from learning new things in this case, Technology.
- Reason for depending on others.
A peek into our user group
Contexual Inquiry
Key Insights
Personas
Analysis
Inference - Working on "What" makes my user to start acting.
Method - Reverse Engineering
A person feels vulnerable when he/she is placed out of their comfort zone. It is extremely essential to understand the "reason" which is stopping our users from making a start. Reverse engineering is adopted here to understand the mental block.
Ideation
Concept Development
Conceptualization
Information Architecture
Design
Wireframing and prototyping